Error code 0x80070005 is a common issue encountered by users when trying to download or update applications from the Microsoft Store. This error message typically indicates an “access denied” problem, preventing the installation or update process from completing successfully.
However, fear not, as there are several potential solutions you can try to resolve this Error 0x80070005 and regain access to the Microsoft Store.
In this article, we will explore some troubleshooting methods to help you overcome windows error 0x80070005 and enjoy a seamless experience with the Microsoft Store.
Run the Windows Store Apps Troubleshooter Error code 0x80070005
The Windows Store Apps Troubleshooter is a built-in tool designed to automatically detect and fix common issues with the Microsoft Store. To use this tool:
a. Press Windows key + I tab to open the Settings app.
b. Navigate to “Update & Security” and select the “Troubleshoot” from the left-hand menu.
c. Scroll down and click on to “Windows Store Apps” troubleshooter.
d. Follow the on-screen instructions and let the Troubleshooter scan for problems. It will attempt to resolve any issues automatically.
Reset the Microsoft Store cache:
Clearing the Microsoft Store cache can help resolve various problems, including windows error 0x80070005.
a. Press the Windows key + R tab to open Run dialog box.
b. Type “wsreset.exe” and press Enter.
c. A Command Prompt window will open briefly, and Microsoft Store cache will be reset.
Wait for the process to complete, and then try accessing the Store again.
Check your antivirus software:
Sometimes, antivirus software can interfere with the functioning of the Microsoft Store, leading to error code 0x80070005. Temporarily disable your antivirus software or add the Microsoft Store as an exception in your antivirus settings.
Remember to re-enable your antivirus after testing if the Error code 0x80070005 persists.
Reset app permissions:
Incorrect or restricted app permissions can cause update error code 0x80070005. To reset the permissions for the Microsoft Store:
a. Press Windows key + I tab to open the Settings app.
b. Go to “Apps” and select “Apps & features” from the left-hand menu.
c. Scroll down and locate “Microsoft Store” from the list of apps.
d. Click on “Advanced options.”
e. Under “App permissions,” click on “Reset.”
f. Restart your computer and check if the error is resolved.
Perform a clean boot:
A clean boot starts Windows with minimal startup programs and services, which can help identify and resolve software conflicts. To perform a clean boot:
a. Press Windows key + R to open Run dialog box.
b. Type “msconfig” and press Enter.
c. In the System Configuration window, go to the “Services” tab and check the box next to “Hide all Microsoft services.”
d. Click on “Disable all” to disable non-Microsoft services.
e. Switch to the “Startup” tab and click on “Open Task Manager.”
f. In Task Manager, disable all startup items by right-clicking on each item and selecting “Disable.”
g. Close Task Manager and click on “OK” in the System Configuration window.
h. Restart your computer and check if the error is resolved.
i. After troubleshooting, revert the changes by following the same steps, but enable the services and startup items again.
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