The error message We’re sorry, but Outlook has run into an error is a generic prompt that indicates a problem has occurred within the application. This “We’re sorry, but Outlook has run into an error” issue can manifest itself in different ways, such as sudden crashes, freezing, or an inability to send or receive emails. It can be frustrating for users who rely on Outlook 2021/2019/365 for their daily communication and task management.


Possible Causes for Error We’re sorry but Outlook has run into an error

Several factors can contribute to the occurrence of this error message. Understanding the potential causes can help in troubleshooting and resolving the issue more effectively.

Third-party add-ins:

Conflicting or outdated add-ins can interfere with Outlook’s functionality and stability.

Corrupted Outlook data files:

Damage to the PST (Personal Storage Table) or OST (Offline Storage Table) files can lead to errors.

Steps to Fix We’re sorry but Outlook has run into an error

Disable add-ins: 

  1. Launch Outlook in safe mode by holding the Ctrl key while clicking on the application’s icon.
  2. Once in safe mode, disable any recently installed or suspicious add-ins from the Add-ins or Options menu.
  3. Restart Outlook and check if the error We’re sorry but Outlook has run into an error persists.

Repair Outlook data files: 

Utilize the built-in Inbox Repair tool scanpst.exe provided by Microsoft to repair any corrupted PST or OST files. Locate the tool on your system and follow the on-screen instructions to scan and repair the files.

Update Outlook and other software: 

Ensure that you have the latest updates installed for both Outlook and your operating system. Updates often include bug fixes and improvements that can resolve known issues.

More Possible Causes For Outlook has run into an error on Windows 10/11

Incompatible software or updates:

Certain software or recent updates installed on the system may conflict with Outlook 2021/2019, resulting in errors.

Insufficient system resources:

Limited disk space, low memory, or CPU overload can cause Microsoft Outlook to encounter errors.

Malware or virus infections:

Harmful software can disrupt Outlook’s processes and generate error messages.

Troubleshooting Steps:

Resolving the Outlook has run into an error issue requires a systematic approach.

More Quick Steps to Fix We’re sorry but Microsoft Outlook has run into an error

Check for malware: 

Run a thorough scan of your computer using reliable antivirus software to detect and remove any malicious programs that might be affecting Outlook’s performance.

Optimize system resources: 

Make sure your computer meets the minimum system requirements for running Outlook smoothly. Clear unnecessary files, free up disk space, and close resource-intensive programs running in the background.

Create a new Outlook profile: 

If all else fails, you can try creating a new Microsoft 365 Outlook profile. This will require reconfiguring your email accounts, but it can often resolve persistent error We’re sorry, but Outlook has run into an error on Windows 10/11.



If the problem persists or appears to be more complex, reaching out to Microsoft support or an IT professional may provide further assistance.

Remember, maintaining regular backups of your Outlook data is always a good practice to safeguard against unexpected errors.

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  1. Third-party add-ins
  2. Corrupted Outlook data files.
  3. Incompatible software or update
  4. insufficient system resources.
  5. Troubleshooting Steps.
  1. Disable add-ins
  2. Repair Outlook data files.
  3. update outlook and other software.
  4. Check for malware.
  5. Optimize System resources
  6. create a new Outlook profile.

Microsoft Outlook is the preferred email client used to send and receive emails by accessing Microsoft Exchange Server email. Outlook also provides access contact, email calendar and task management features.

It is possible that the error message you mentioned contains a typo or misspelling. Software or applications typically provide error messages that are specific and descriptive of the problem encountered. If you suspect a typo, it might be helpful to review the error message carefully, ensure accuracy in your query, or consider providing additional information to help identify the actual error or problem you are facing.

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